I tried to log in using my credentials from hangtags.lycra.com, but it didn't work
You may need to update your password:
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Click the “Log in” button.
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Enter your email address (be sure to check for typos).
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Click “Forgot my password.”
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Click “Submit.”
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You should receive an email within five minutes that contains a temporary password that you can reset. Check your spam/junk folder if you don’t see it.
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If you still don’t see it, create a new account.